Logging into your business account will enable you to view the wholesale prices, check the status of your orders, see real-time availability of products, and access additional features and information that are exclusively available to our partners.

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Our B2B prices and minimum order quantities vary depending on the product of interest. Please reach out to us using this form with more details and specifications. This will allow us to provide you with accurate pricing and quantity information tailored to your needs. Generally, we have adopted tiered B2B rates, where larger quantities result in greater discounts.

At Delugs, we offer diverse collaboration opportunities for brands, such as custom design, joint marketing campaigns, and event organising. Through our partnership, you stand to gain access to our expertise in strap pairing and design, extensive network of watch community and enthusiasts, and commitment to craftsmanship. We leverage our marketing platforms to showcase partner watch brands through curated content and targeted campaigns, amplifying their presence to a global audience of watch enthusiasts. Explore our offerings for your brand here.

We start off with a consultation to better understand your needs before moving on to your brand’s vision, style and the technical requirements needed for the project. After a design is finalised, we work with our crafters through each step of the manufacturing process to ensure your customised straps are of the highest quality and craftsmanship.

See more details regarding timeline here.

Yes, absolutely! Delugs specialises in crafting bespoke watch straps tailored to the specifications and branding requirements of our partners. From selecting of the materials to the design of the strap, our team works closely with your brand to bring your vision to life. See what we can do here.

Purchase of the products can be made seamlessly at your own convenience through our webstore. Your assigned account manager will guide you through the ordering and restocking process. Feel free to reach out to us if you need additional support or assistance with your ordering and restocking needs.

For custom products, please see the timeline.

Fulfilment:

We process and fulfil all orders within a week for all ready stock products. For custom products, please see the timeline.

Shipping:

We offer international shipping via DHL Express, and you can expect to receive your order within a week after fulfilment. In the unlikely event that your package is held or stopped by customs in your country, we will work with you and our courier to resolve any issues promptly.

The timeline for custom projects varies depending on the complexity of the design, materials selected, and production requirements. Typically, our timelines range from 2 months for handcrafted straps, 4.5 months for rubber straps, and 3 months for watch cases and packaging. Please note that these are approximate timelines, and we'll provide you with a more accurate estimate based on your specific project requirements during our initial discussions.

For our ready stock products, we require full payment upfront before shipment. For custom products, a deposit is required upon confirmation, and the remaining amount is due before shipment.

Please reach out to your dedicated account manager if you need additional payment solutions or have specific invoicing requirements.

Please reach out to our team using this form. More information and details can be found in the Retail Partners Agreement, and upon onboarding, our retail partners will be issued an Authorised Retail Partner Letter.