Not just a supplier, a Partner

Work with Us

At Delugs, we are uniquely positioned to offer you more than just being a supplier. We are open to exploring ways in which we can add value to your business.

Apply to be a Partner

Frequently Asked Questions

From estimated timelines to updates and clarifying any doubts your might have, we're here to ensure clarity and transparency every step of the way!

Why do I need a Business Account?

Logging into your business account will enable you to view the wholesale prices, check the status of your orders, see real-time availability of products, and access additional features and information that are exclusively available to our partners.

Sign up here

What are the B2B Prices and Quantities?

Our B2B prices and minimum order quantities vary depending on the product of interest. Please reach out to us using this form with more details and specifications. This will allow us to provide you with accurate pricing and quantity information tailored to your needs. Generally, we have adopted tiered B2B rates, where larger quantities result in greater discounts.

What types of collaboration opportunities does Delugs offer for watch brands?

At Delugs, we offer diverse collaboration opportunities for brands, such as custom design, joint marketing campaigns, and event organising. Through our partnership, you stand to gain access to our expertise in strap pairing and design, extensive network of watch community and enthusiasts, and commitment to craftsmanship. We leverage our marketing platforms to showcase partner watch brands through curated content and targeted campaigns, amplifying their presence to a global audience of watch enthusiasts. Explore our offerings for your brand here.

How does the strap customisation timeline from designing to manufacturing with us for your brand work?

We start off with a consultation to better understand your needs before moving on to your brand’s vision, style and the technical requirements needed for the project. After a design is finalised, we work with our crafters through each step of the manufacturing process to ensure your customised straps are of the highest quality and craftsmanship.

See more details regarding timeline here.

Can Delugs create custom watch straps for my brand?

Yes, absolutely! Delugs specialises in crafting bespoke watch straps tailored to the specifications and branding requirements of our partners. From selecting of the materials to the design of the strap, our team works closely with your brand to bring your vision to life. See what we can do here.

How does Ordering and Restocking work?

Purchase of the products can be made seamlessly at your own convenience through our webstore. Your assigned account manager will guide you through the ordering and restocking process. Feel free to reach out to us if you need additional support or assistance with your ordering and restocking needs.

For custom products, please see the timeline.

What are the Fulfilment and Shipping Time?


We process and fulfil all orders within a week for all ready stock products. For custom products, please see the timeline.


We offer international shipping via DHL Express, and you can expect to receive your order within a week after fulfilment. In the unlikely event that your package is held or stopped by customs in your country, we will work with you and our courier to resolve any issues promptly.

How long does the entire custom process take from start to finish?

The timeline for custom projects varies depending on the complexity of the design, materials selected, and production requirements. Typically, our timelines range from 2 months for handcrafted straps, 4.5 months for rubber straps, and 3 months for watch cases and packaging. Please note that these are approximate timelines, and we'll provide you with a more accurate estimate based on your specific project requirements during our initial discussions.

What are your Payment Terms?

For our ready stock products, we require full payment upfront before shipment. For custom products, a deposit is required upon confirmation, and the remaining amount is due before shipment.

Please reach out to your dedicated account manager if you need additional payment solutions or have specific invoicing requirements.

What should I do if I am still unable to find the details and information that I’m seeking?

Please reach out to our team using this form. More information and details can be found in the Retail Partners Agreement, and upon onboarding, our retail partners will be issued an Authorised Retail Partner Letter.

Find out more

We are thrilled that you are exploring the possibility of carrying our products in your store. At Delugs, we are committed to seeking out the perfect retail partners to expand and distribute our offerings worldwide. We understand that many collectors and enthusiasts value the opportunity to experience our straps and products firsthand before making a purchase. Read on to learn more about becoming a retailer with us.

Join us as a Retail Partner

Embrace the essence of your timepieces while we handle the rest. Partner with Delugs to seamlessly elevate your watch brand through our collaborative initiatives. From custom strap designs to strategic marketing campaigns, our expertise allows you to focus on your watches while we take care of the details. Discover the power of partnership with Delugs and let your timepieces shine.

Join us as a Brand Partner

be a delugs partner

Interested to work with us?

Apply to become a Partner